Southwest Airlines is a favorite among budget-conscious travelers and those who value customer service and flexibility. If you're flying in or out of St. Louis Lambert International Airport (STL), understanding the terminal experience can save you time, reduce stress, and even enhance your travel day. This comprehensive guide to the Southwest Airlines terminal at STL covers everything you need to know—from check-in and baggage policies to amenities, parking, dining options, and nearby accommodations.
Introduction to STL Airport
St. Louis Lambert International Airport (STL), the busiest airport in Missouri, serves as a major hub for domestic and regional flights. Located about 14 miles northwest of downtown St. Louis, STL offers three main terminals: Terminal 1 and Terminal 2 are currently operational, while the old Concourse D (part of Terminal 1) is not in regular use.
Terminal 1: Houses several airlines including American, Delta, United, and others.
Terminal 2: Exclusively used by Southwest Airlines and a few international charters.
If you're flying Southwest, you’ll be using Terminal 2, making your travel experience relatively streamlined thanks to the focused operations of one major airline.
Southwest Airlines at STL – Terminal 2 Overview
Where Is Southwest Located at STL?
Southwest Airlines operates exclusively out of Terminal 2 at STL. This terminal is known for its compact design and efficient passenger flow. Since Southwest is the sole major airline operating here, all gates, security lines, and check-in counters are tailored specifically for their operations.
Concourse Gates for Southwest
Within Terminal 2, Gates E10 through E40 are designated for Southwest Airlines. The terminal is small enough to navigate easily on foot, and gate changes are minimal due to dedicated operations.
Check-In Process for Southwest at STL
Whether you’re checking a bag or just traveling with a carry-on, Southwest provides several options for check-in at STL:
1. Curbside Check-In
Located just outside the entrance to Terminal 2, Southwest offers curbside check-in for passengers with minimal baggage. This is a quick option for travelers on the go.
2. Self-Service Kiosks
Inside the terminal, a bank of self-service kiosks lets passengers print boarding passes, bag tags, and make same-day changes or upgrades. These kiosks are user-friendly and efficient.
3. Full-Service Counters
For those with oversized bags, special requests, or needing personal assistance, full-service counters are available near the entrance to Terminal 2.
Pro Tip:
To avoid long lines, aim to arrive at least 90 minutes before domestic flights and two hours before international flights, even though STL is typically less congested than other major airports.
TSA and Security Screening at STL Terminal 2
There is one main TSA checkpoint in Terminal 2, located just past the Southwest check-in counters. Though the terminal is smaller, lines can still form during peak morning and afternoon flight periods.
TSA PreCheck
Southwest Airlines participates in the TSA PreCheck program. If you’re enrolled, you’ll have access to an expedited lane that allows you to keep your shoes on and avoid removing laptops or liquids.
CLEAR
As of early 2025, CLEAR is not available in Terminal 2 at STL. However, this could change with increased passenger volume or demand.
Baggage Claim and Lost Luggage
Baggage Claim
Arriving passengers can find Southwest’s baggage claim area immediately to the right after exiting security in Terminal 2. There are two carousels dedicated to Southwest arrivals, and they’re typically well-monitored by staff.
Lost or Delayed Bags
If your bag is lost or delayed, visit the Southwest Baggage Services Office, located next to the baggage claim area. The staff here are known for being helpful and responsive. You can also file a claim online via the Southwest website or app.
Amenities at Southwest Terminal STL
Though Terminal 2 is not as large as Terminal 1, it still offers a variety of amenities for travelers:
Free Wi-Fi
STL offers complimentary high-speed Wi-Fi throughout the terminal. No registration is required—just connect and browse.
Charging Stations
You’ll find charging ports and workstations scattered throughout the gate areas. If you're flying for business or just want to catch up on emails, these are convenient and plentiful.
Family & Nursing Rooms
A family restroom and nursing mother’s room are available past security near Gate E20. These spaces are clean, private, and well-maintained.
Pet Relief Areas
For those traveling with pets, a designated pet relief area is located outside the terminal near the entrance. There’s currently no pet relief area past security in Terminal 2, so plan accordingly.
Dining and Shopping Options in Terminal 2
While options are more limited than in larger terminals, Terminal 2 does offer several food and retail choices to keep travelers comfortable:
Dining Options
Great American Bagel: Perfect for a quick bite or breakfast sandwich before your flight.
The Pasta House Co.: A local St. Louis favorite serving pasta, salads, and more.
Schlafly Beer Bar: Grab a local craft beer and some pub-style snacks.
Starbucks: For coffee, pastries, and quick refreshments.
Shopping Options
Hudson News & Gifts: Your go-to stop for magazines, snacks, and travel accessories.
Explore St. Louis Store: Offers local souvenirs, STL-themed merchandise, and gifts.
Most concessions are located past security, making it easy to grab a bite without backtracking.
Parking at STL Terminal 2 for Southwest Passengers
Southwest passengers flying out of Terminal 2 have several convenient parking options:
1. Terminal 2 Parking Garage
This garage is directly connected to the terminal by a pedestrian bridge. It’s the most convenient option, though it can be more expensive than other lots.
Rate: ~$23/day
2. Lot E (Economy)
Located near Terminal 2 with free shuttle service, this is the best value for long-term parking.
Rate: ~$7/day
Shuttle Frequency: Every 8-15 minutes
3. Cell Phone Lot
For those picking up passengers, the Cell Phone Lot is located near Terminal 2 and allows short-term parking for free while you wait for arrivals.
Ground Transportation Options from Terminal 2
Once you’ve landed or need a ride to STL, several transportation options are available from Terminal 2:
Ride-Sharing (Uber/Lyft)
There is a dedicated Ride App Pickup Area just outside Terminal 2’s exit. Follow the signs, and your driver will meet you curbside.
Taxis
Taxis are available 24/7 just outside of baggage claim. Expect a fare of around $35–$50 to downtown St. Louis depending on traffic.
MetroLink
STL is connected to downtown St. Louis via the MetroLink light rail, which has a stop adjacent to Terminal 1. A short walk (via shuttle or sidewalk) gets you from Terminal 2 to the MetroLink station.
Fare: ~$2.50 per ride
Travel Time to Downtown: 30–35 minutes
Hotels Near STL Terminal 2
Several hotels are located within a few minutes of STL Airport and offer free shuttle service to Terminal 2:
Top Nearby Hotels:
Hilton St. Louis Airport – Upscale and just across from Terminal 1.
Drury Inn & Suites STL Airport – Free breakfast and a reliable shuttle.
Holiday Inn Express & Suites STL Airport – Great for early-morning flights with modern amenities.
Why Choose Southwest at STL?
There are several reasons Southwest Airlines remains a top choice for travelers flying through STL:
Two Free Checked Bags: No other major domestic airline offers this.
No Change Fees: Flexible bookings make planning easier.
Efficient Terminal: Terminal 2’s smaller footprint reduces stress.
Excellent Connectivity: Multiple daily nonstop flights to cities like Denver, Chicago, Las Vegas, Dallas, Orlando, and Phoenix.
Tips for a Smooth Southwest Experience at STL
Download the Southwest App: Check in, track bags, and receive real-time updates.
Use EarlyBird Check-In: For an extra fee, you can secure a better boarding position.
Arrive Early for Peak Hours: Terminal 2 can get busy during early mornings (5–8 AM) and evenings (4–7 PM).
Pack Snacks: Dining options are limited, so bring your own food if you’re picky.
Stay Updated: STL is known for occasional weather-related delays—keep your notifications on.
Conclusion
Flying Southwest Airlines out of St. Louis Lambert International Airport (STL) is a hassle-free experience thanks to the airline’s exclusive use of Terminal 2. With efficient check-in procedures, a well-organized terminal layout, convenient parking, and essential dining options, your travel day can go smoothly from curb to gate.
Whether you're a frequent flyer or planning a one-time trip, knowing what to expect at the Southwest terminal STL can make a big difference. Safe travels!